Warranty Policy
🛡️ Yaber Product Warranty Policy
At Yaber, we are committed to delivering quality you can trust. All Yaber-branded hardware products (excluding accessories) come with a standard 1-year limited warranty. For added peace of mind, we also offer extended warranty options.
✅ 1-Year Limited Warranty
This limited warranty applies to all Yaber-branded hardware products (excluding accessories), purchased through Yaber-authorized channels.
- 📦 Valid for 1 year from the original purchase date
- 🛠️ Covers manufacturer defects and material failures under normal use
- 🔁 Products with confirmed defects will be repaired or replaced with a factory-refurbished unit that meets Yaber’s quality standards
- 🔄 Replaced or repaired products will inherit the remaining warranty period of the original product
- 📜 In countries where applicable laws require longer protection, we comply accordingly
♻️ Not Covered Under Yaber Warranty
- Items purchased from unauthorized sellers/official channels.
- Unauthorized repair or disassembling.
- Products with expired warranties.
- Products without sufficient proof of purchase.
- Product damage caused by misuse, including but not limited to: Abuse, negligence, accidents, liquid or food spills, falls, using/storing product in extreme temperatures, burning of the printed circuit board, or other product defects caused by human actions.
- Damage caused by reliability or compatibility issues when using unauthorized third-party parts.
- Product failures caused by any software programs, whether provided with the product or installed subsequently.
- Products or parts with an altered identification label or from which the identification label has been removed.
- Product damage due to fire, floods, lightning, or other forms of Force Majeure.
- Lost or stolen products.
💡 Extended Warranty Plans (Optional)
Want extra protection? You can upgrade your warranty within 30 days of purchase:
Learn MoreProjector | One-year extended warranty | Two-years extended warranty |
---|---|---|
T2/T2Plus/T2GTV | $79.99 | $119.99 |
K3/K3Pro | $109.99 | $165.99 |
K2s/K2sPro | $89.99 | $135.99 |
K300s | $129.99 | $195.99 |
L2s | $59.99 | $89.99 |
L2Plus | $69.99 | $105.99 |
V9 | $59.99 | $89.99 |
📌 Extended warranty must be purchased separately and is non-refundable.
📩 How to Make a Warranty Claim
To submit a warranty request, please contact us with: 👉🏼 Warranty Registration
⏱️ Note: Products must be returned within 30 days of claim initiation.If not received in time, the claim will expire, and a new request must be submitted.
🌐 Platform-Specific Support Contacts
Want extra protection? You can upgrade your warranty within 30 days of purchase:
Platform order | Contact Method |
---|---|
Yaber.com | 📧global@yaber.com |
Amazon | 📧service@yaber.com |
kaufland & mercadolibre | 📧stannie@iputure.com |
TikTok | 📧Flora.liao@iputure.com |
AliExpress & Walmart & Ebay | 📧sales@yaber.com |
Offline stores | 📧 |
⏰ Response time: Monday to Friday 9am to 7pm (GMT+8)
❓ FAQs
🤝Thank you for choosing Yaber.
Your satisfaction and peace of mind mean everything to us.
🛡️ Yaber Product Warranty Policy
At Yaber, we are committed to delivering quality you can trust. All Yaber-branded hardware products (excluding accessories) come with a standard 1-year limited warranty. For added peace of mind, we also offer extended warranty options.
✅ 1-Year Limited Warranty
This limited warranty applies to all Yaber-branded hardware products (excluding accessories), purchased through Yaber-authorized channels.
- 📦 Valid for 1 year from the original purchase date
- 🛠️ Covers manufacturer defects and material failures under normal use
- 🔁 Products with confirmed defects will be repaired or replaced with a factory-refurbished unit that meets Yaber’s quality standards
- 🔄 Replaced or repaired products will inherit the remaining warranty period of the original product
- 📜 In countries where applicable laws require longer protection, we comply accordingly
♻️ Not Covered Under Yaber Warranty
- Items purchased from unauthorized sellers/official channels.
- Unauthorized repair or disassembling.
- Products with expired warranties.
- Products without sufficient proof of purchase.
- Product damage caused by misuse, including but not limited to: Abuse, negligence, accidents, liquid or food spills, falls, using/storing product in extreme temperatures, burning of the printed circuit board, or other product defects caused by human actions.
- Damage caused by reliability or compatibility issues when using unauthorized third-party parts.
- Product failures caused by any software programs, whether provided with the product or installed subsequently.
- Products or parts with an altered identification label or from which the identification label has been removed.
- Product damage due to fire, floods, lightning, or other forms of Force Majeure.
- Lost or stolen products.
💡 Extended Warranty Plans (Optional)
Want extra protection? You can upgrade your warranty within 30 days of purchase:
Learn MoreProjector | One-year extended warranty | Two-years extended warranty |
---|---|---|
T2/T2Plus/T2GTV | $79.99 | $119.99 |
K3/K3Pro | $109.99 | $165.99 |
K2s/K2sPro | $89.99 | $135.99 |
K300s | $129.99 | $195.99 |
L2s | $59.99 | $89.99 |
L2Plus | $69.99 | $105.99 |
V9 | $59.99 | $89.99 |
📌 Extended warranty must be purchased separately and is non-refundable.
📩 How to Make a Warranty Claim
To submit a warranty request, please contact us with: 👉🏼 Warranty Registration
⏱️ Note: Products must be returned within 30 days of claim initiation.If not received in time, the claim will expire, and a new request must be submitted.
🌐 Platform-Specific Support Contacts
Want extra protection? You can upgrade your warranty within 30 days of purchase:
Platform order | Contact Method |
---|---|
Yaber.com | 📧global@yaber.com |
Amazon | 📧service@yaber.com |
kaufland & mercadolibre | 📧stannie@iputure.com |
TikTok | 📧Flora.liao@iputure.com |
AliExpress & Walmart & Ebay | 📧sales@yaber.com |
Offline stores | 📧 |
⏰ Response time: Monday to Friday 9am to 7pm (GMT+8)
❓ FAQs
🤝Thank you for choosing Yaber.
Your satisfaction and peace of mind mean everything to us.