Warranty Policy

🛡️ Yaber Product Warranty Policy

At Yaber, we are committed to delivering quality you can trust. All Yaber-branded hardware products (excluding accessories) come with a standard 1-year limited warranty. For added peace of mind, we also offer extended warranty options.

✅ 1-Year Limited Warranty

This limited warranty applies to all Yaber-branded hardware products (excluding accessories), purchased through Yaber-authorized channels.

  • 📦 Valid for 1 year from the original purchase date
  • 🛠️ Covers manufacturer defects and material failures under normal use
  • 🔁 Products with confirmed defects will be repaired or replaced with a factory-refurbished unit that meets Yaber’s quality standards
  • 🔄 Replaced or repaired products will inherit the remaining warranty period of the original product
  • 📜 In countries where applicable laws require longer protection, we comply accordingly

♻️ Not Covered Under Yaber Warranty

  • Items purchased from unauthorized sellers/official channels.
  • Unauthorized repair or disassembling.
  • Products with expired warranties.
  • Products without sufficient proof of purchase.
  • Product damage caused by misuse, including but not limited to: Abuse, negligence, accidents, liquid or food spills, falls, using/storing product in extreme temperatures, burning of the printed circuit board, or other product defects caused by human actions.
  • Damage caused by reliability or compatibility issues when using unauthorized third-party parts.
  • Product failures caused by any software programs, whether provided with the product or installed subsequently.
  • Products or parts with an altered identification label or from which the identification label has been removed.
  • Product damage due to fire, floods, lightning, or other forms of Force Majeure.
  • Lost or stolen products.

💡 Extended Warranty Plans (Optional)

Want extra protection? You can upgrade your warranty within 30 days of purchase:

Learn More
ProjectorOne-year extended warrantyTwo-years extended warranty
T2/T2Plus/T2GTV$79.99$119.99
K3/K3Pro$109.99$165.99
K2s/K2sPro$89.99$135.99
K300s$129.99$195.99
L2s$59.99$89.99
L2Plus$69.99$105.99
V9$59.99$89.99

📌 Extended warranty must be purchased separately and is non-refundable.

📩 How to Make a Warranty Claim

To submit a warranty request, please contact us with: 👉🏼 Warranty Registration

⏱️ Note: Products must be returned within 30 days of claim initiation.If not received in time, the claim will expire, and a new request must be submitted.

🌐 Platform-Specific Support Contacts

Want extra protection? You can upgrade your warranty within 30 days of purchase:

Platform orderContact Method 
Yaber.com📧global@yaber.com
Amazon📧service@yaber.com
kaufland & mercadolibre📧stannie@iputure.com
TikTok📧Flora.liao@iputure.com
AliExpress & Walmart & Ebay 📧sales@yaber.com
Offline stores📧sales@yaber.com

⏰ Response time: Monday to Friday 9am to 7pm (GMT+8)

❓ FAQs

Q: Do I need to register my product?

A: No registration required. Your purchase proof is enough.

Q: Is shipping covered for warranty returns?

A: Customers cover return shipping unless the product is DOA (Dead on Arrival) or due to manufacturer fault within 30 days.

Q: Can I purchase the extended warranty later?

A: Yes — within 30 days from purchase. Contact support to upgrade.

Q: Will I get a new product or refurbished one?

A: Depending on availability, we provide new or factory-certified refurbished replacements meeting the same standards.

🤝Thank you for choosing Yaber.

Your satisfaction and peace of mind mean everything to us.

🛡️ Yaber Product Warranty Policy

At Yaber, we are committed to delivering quality you can trust. All Yaber-branded hardware products (excluding accessories) come with a standard 1-year limited warranty. For added peace of mind, we also offer extended warranty options.

✅ 1-Year Limited Warranty

This limited warranty applies to all Yaber-branded hardware products (excluding accessories), purchased through Yaber-authorized channels.

  • 📦 Valid for 1 year from the original purchase date
  • 🛠️ Covers manufacturer defects and material failures under normal use
  • 🔁 Products with confirmed defects will be repaired or replaced with a factory-refurbished unit that meets Yaber’s quality standards
  • 🔄 Replaced or repaired products will inherit the remaining warranty period of the original product
  • 📜 In countries where applicable laws require longer protection, we comply accordingly

♻️ Not Covered Under Yaber Warranty

  • Items purchased from unauthorized sellers/official channels.
  • Unauthorized repair or disassembling.
  • Products with expired warranties.
  • Products without sufficient proof of purchase.
  • Product damage caused by misuse, including but not limited to: Abuse, negligence, accidents, liquid or food spills, falls, using/storing product in extreme temperatures, burning of the printed circuit board, or other product defects caused by human actions.
  • Damage caused by reliability or compatibility issues when using unauthorized third-party parts.
  • Product failures caused by any software programs, whether provided with the product or installed subsequently.
  • Products or parts with an altered identification label or from which the identification label has been removed.
  • Product damage due to fire, floods, lightning, or other forms of Force Majeure.
  • Lost or stolen products.

💡 Extended Warranty Plans (Optional)

Want extra protection? You can upgrade your warranty within 30 days of purchase:

Learn More
ProjectorOne-year extended warrantyTwo-years extended warranty
T2/T2Plus/T2GTV$79.99$119.99
K3/K3Pro$109.99$165.99
K2s/K2sPro$89.99$135.99
K300s$129.99$195.99
L2s$59.99$89.99
L2Plus$69.99$105.99
V9$59.99$89.99

📌 Extended warranty must be purchased separately and is non-refundable.

📩 How to Make a Warranty Claim

To submit a warranty request, please contact us with: 👉🏼 Warranty Registration

⏱️ Note: Products must be returned within 30 days of claim initiation.If not received in time, the claim will expire, and a new request must be submitted.

🌐 Platform-Specific Support Contacts

Want extra protection? You can upgrade your warranty within 30 days of purchase:

Platform orderContact Method 
Yaber.com📧global@yaber.com
Amazon📧service@yaber.com
kaufland & mercadolibre📧stannie@iputure.com
TikTok📧Flora.liao@iputure.com
AliExpress & Walmart & Ebay 📧sales@yaber.com
Offline stores📧sales@yaber.com

⏰ Response time: Monday to Friday 9am to 7pm (GMT+8)

❓ FAQs

Q: Do I need to register my product?

A: No registration required. Your purchase proof is enough.

Q: Is shipping covered for warranty returns?

A: Customers cover return shipping unless the product is DOA (Dead on Arrival) or due to manufacturer fault within 30 days.

Q: Can I purchase the extended warranty later?

A: Yes — within 30 days from purchase. Contact support to upgrade.

Q: Will I get a new product or refurbished one?

A: Depending on availability, we provide new or factory-certified refurbished replacements meeting the same standards.

🤝Thank you for choosing Yaber.

Your satisfaction and peace of mind mean everything to us.